FAQs & POLICY

Where are you Located?

In capital Heights Maryland

Is my refund refundable?

All deposits are non refundable, however, you are able to change the date for your appointment once.

Are the locs, bundles, afro bundles refundable or exchangeable?

No the locs, bundles and afro bundles are non refundable, but may be exchangeable in some instances.

Can you color match?

I can color match natural hair with locs, and also buundles as close as possible.

What if my locs come out?

If you experience slippage, it is normal and if you alert one of the team members within a 2 week period after install, we will reattach for free. After that time frame, we can reattach, but you will be charged.

Can you work with damaged, or permed hair?

yes we can!!

If you have ant questions that arent answered here, please complete a contact us form, and we will be happy to answer your question.